CasinoVérif Cameroun
FR

Complaint drawer

Preserve evidence before escalating

A user review is not proof. Your strongest file is the exact domain, full timeline and original transaction record.

  1. Write to the operator first and save the complete reply.
  2. Set a clear response deadline; do not resend ID through informal channels.
  3. For an authorisation question, ask MINAT for the competent service.
  4. For theft, identity misuse or danger, contact police or gendarmerie.
  5. Use CONAC only when corruption is alleged.

Official routes

Decree no. 2019/2300/PM — Prime Minister’s OfficeGeneral Tax Code — Cameroon tax authorityOfficial MINAT contacts

CONAC — corruption reports only

Common questions

What evidence should I save?

Save the exact domain, account ID, full messages, KYC requests, payee and transaction reference.

Should I report every dispute to CONAC?

No. CONAC’s 1517 channel concerns corruption, not an ordinary commercial dispute.

What if there is immediate danger?

Use official emergency services: police 17/117, gendarmerie 13/113, fire 18/118 and SAMU 19/119.